{"id":16136,"date":"2016-06-24T14:02:05","date_gmt":"2016-06-24T13:02:05","guid":{"rendered":"http:\/\/digileaders.com\/?p=16136"},"modified":"2019-05-08T14:46:45","modified_gmt":"2019-05-08T13:46:45","slug":"national-digital-conference-2016-chairs-reflections","status":"publish","type":"post","link":"https:\/\/digileaders.com\/national-digital-conference-2016-chairs-reflections\/","title":{"rendered":"National Digital Conference 2016 &#8211; Chair\u2019s reflections"},"content":{"rendered":"<p>As ever, Digital Leaders this year lived up to its unique positioning in the conference circuit as a coming-together of a genuinely cross-sector community with common interests in delivering digitally-enabled services, within a mutually supportive environment. Following a warm welcome from Rachel Neaman, this year\u2019s topic, \u2018developing digital DNA\u2019, provoked some energetic contributions by a great line-up of speakers, with some robust challenges from our 300-strong audience.\u00a0 As Chair, I had a great opportunity to reflect on some of the themes that emerged during the day.\u00a0 Though by no means definitive, here\u2019s my take on some of these.<\/p>\n<p>First, there were several reflections on the sheer speed of digital change that is underway.\u00a0 Nick Williams, Consumer Digital Director, Lloyds Bank, pointed out that there had been more technological change in the past 10 years than in the previous 250 &#8211; and discussed up to 40 proofs-of-concept they run in Lloyds every year to keep up with this momentum &#8211; a point emphatically supported by Sage\u2019s Sarah Hurrell and Accenture\u2019s Emma McGuigan, who added that it\u2019s worth remembering that digital change is exponential, not linear.<\/p>\n<p>Second, the topic of diversity attracted much interest.\u00a0 Martin Wilson, Head of Digital Creativity at BBC, produced a shocking statistic: 50% of all gamers are women, but only 4% of women gamers can code!\u00a0 Other dimensions of diversity also attracted comment: Lord Knight reminded the audience that 10 million people remain excluded for the digital world; Jacqueline de Rojas reminded us of the continuing London-centric focus of the \u2018digital crowd\u2019; Maggie Philbin mentioned that one in four people born today will live to be over 100, and Jeh Kazimi added that over 30% of the population will be senior citizens by 2030.\u00a0 In one of the most notable audience contributions of the day, we were reminded that digital has a particular contribution to make for disabled people, who are too often overlooked within digital projects. Lots of challenges, therefore, about not assuming any particular profile of the \u2018digital citizen\u2019.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16137\" src=\"http:\/\/digitalleaders.wpengine.com\/wp-content\/uploads\/2016\/06\/Picture1.png\" alt=\"Picture1\" width=\"648\" height=\"432\" \/><\/p>\n<p>Third, there was lots of discussion about disruption and \u2018real\u2019 transformation.\u00a0 Asking whether it may become illegal to drive by 2026 due to the superior safety record of driverless cars, Jacqueline de Rojas counselled us to \u201cpause\u201d and take the long-term view of organisational responses to digital technologies, which may disrupt aspects of our business models that we all take for granted. Ben Dowd from O2 made a similar point, asking whether we all had \u201cenough troublemakers in our organisations\u201d, and pointing to the huge scale of startup activity out there &#8211; in which O2 seemed to have an exemplary track record.\u00a0 In a well-received speech, MCO Matt Hancock reiterated that it\u2019s not the \u2018digital\u2019 part but the \u2018transformation\u2019 part that\u2019s hard in \u2018digital transformation\u2019 &#8211; whilst GDS\u2019 Stephen Foreshew-Cain, and Kainos\u2019 Marc Heasman, offered their responses to this challenge: start small, and scale up.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16138\" src=\"http:\/\/digitalleaders.wpengine.com\/wp-content\/uploads\/2016\/06\/2.png\" alt=\"2\" width=\"648\" height=\"432\" \/><\/p>\n<p>Fourth, we all discussed digital skills.\u00a0 Jacqueline lamented the scale of the crisis, which is costing UK plc \u00a363bn in lost opportunities each year; Ben reckoned that the UK needs 2.3m more digitally-skilled people by 2020.\u00a0 Nick termed digital skills \u201cthe fourth form of literacy\u201d, and Steria\u2019s John Torrie lamented that \u201cthere are not enough (digital) people to employ\u201d! &#8211; indicating that the potential jobs are out there. The lack of digital &amp; cloud computing skills means progress is slow (especially on the public sector side); but that\u2019s why digital consultancies like <a href=\"https:\/\/methodsdigital.co.uk\/\">Methods Digital<\/a> exist. They are there to support this shift towards digital service delivery, not just in terms of consultancy or implementation but also to upskill your existing workforce.<\/p>\n<p>Martin Wilson, together with BBC Youth Panel\u2019s Whitney Ngali and Rachel Lumley, offered a truly fantastic showcase of what can be done to empower young people to unleash their own digital creativity &#8211; an enabling role which was mirrored in Wigan Council\u2019s outstanding approach to digital enablement, as outlined by Alison McKenzie-Folan.<\/p>\n<p>Fifth and finally, we all agreed on the need to think more carefully about the <em>purpose <\/em>of digital transformation.\u00a0 If \u2018digital\u2019 is about two-way conversations and co-creation, as pointed out by Alison, and Informed Solutions\u2019 Elizabeth Vega, then people need support as they do this; and as Ben pointed out, this requires the development of trust.\u00a0 In fact, there was a striking convergence amongst all speakers about the purpose of digital: it\u2019s all about people; indeed, as Lord Knight remarked, \u2018digital\u2019 foregrounds the skill that is increasingly at a premium: \u201cthe ability to be human\u201d &#8211; because, as Emma reminded us, it\u2019s actually people that remain at the heart of digital change.<\/p>\n<p>As ever, at DL &#8211; a mix of passionate, thought-provoking, and at times humbling, contributions and discussions that continued to mark this conference out as one not to be missed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As ever, Digital Leaders this year lived up to its unique positioning in the conference circuit as a coming-together of a genuinely cross-sector community with common interests in delivering digitally-enabled services, within a mutually supportive environment. Following a warm welcome from Rachel Neaman, this year\u2019s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":18236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-16136","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","region-london","region-wigan","topic-cloud","topic-diversity","topic-digital-skills","topic-government","topic-transformation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>National Digital Conference 2016 - Chair\u2019s reflections | Digital Leaders<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digileaders.com\/national-digital-conference-2016-chairs-reflections\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"National Digital Conference 2016 - Chair\u2019s reflections | Digital Leaders\" \/>\n<meta property=\"og:description\" content=\"As ever, Digital Leaders this year lived up to its unique positioning in the conference circuit as a coming-together of a genuinely cross-sector community with common interests in delivering digitally-enabled services, within a mutually supportive environment. 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