People, collaboration, communication, behaviours, leadership, awareness and vigilance, reputation and resilience. During the recent inaugural National Cyber Resilience Week in September, organized by the Digital Leaders Forum with AXELOS RESILIA, I was greatly encouraged that it\u2019s been these words that have dominated discussions and briefings. Technology and tech-speak took a welcome back seat for once.<\/p>\n
Ciaran Martin, Director General of the National Cyber Security Centre said at the CBI\u2019s Annual Cyber Security Conference on 13 September:<\/p>\n
\u201cSo let\u2019s get serious about understanding the human being in all this. Let\u2019s stop talking nonsense about humans being the weakest link in cyber security\u2026 Human factors techniques can maximize human performance while ensuring safety and security.\u201d<\/p><\/blockquote>\n
This acknowledgement that all of us and our behaviours forms a critical part of our resilience to cyber-attacks is refreshing. Everyone has a critical role to play and none of us are immune \u2013 irrespective of our role or responsibility \u2013 in protecting the information that\u2019s most precious to us, whether it\u2019s sensitive corporate or customer data or our own and our family\u2019s information.<\/p>\n
But do we care enough to make the change and how can we all be encouraged to play our part more effectively?<\/p>\n
We all get tired of being told that the sky is falling down. Many of us know that the threat from cyber-attack is a real and present danger \u2013 intellectually \u2013 but we often don\u2019t know any organization who\u2019s been directly affected so it\u2019s hard to imagine what it must be like. That\u2019s why the endless headlines and statistics \u2013 billions of users hacked, millions lost by companies \u2013 start to blur. They don\u2019t seem like real people.<\/p>\n
We must do better in demystifying the challenges and making it easier for anyone to appreciate just why it\u2019s so important for them \u2013 at home and at work. Government and organizations have a key role to play to help the \u2018silent majority\u2019 steer their way through the hype, hysteria and rhetoric to a position where we all feel able to contribute and challenge.<\/p>\n
I would suggest that we\u2019re at a crossroads in our collective corporate response to the cyber-risks we all face. One where many will continue to invest in more technology and expect that multiple layers of technical defence will suffice. Another group \u2013 the market leaders, pioneers and innovators but increasingly the \u2018just plain sensible\u2019 \u2013 will change direction and embrace an enterprise-wide approach, led from the top, which uses new methods to engage and openly reward good cyber behaviours, from top to bottom.<\/p>\n
I believe that the opportunity is clear: staff are not, as is so often lazily reported \u2018our weakest link\u2019. They are instead our most powerful and cost-effective defence against growing attacks. But there is a big challenge.<\/p>\n
Ciaran Martin highlighted at the recent CBI Cyber Security conference that:<\/p>\n
“We haven\u2019t always made it easy for our staff. \u00a0Only 20% of all businesses have had their staff receive cyber security training, or attend seminars, in the last year.\u201d<\/p><\/blockquote>\n
In this vital area of staff training and development, one size doesn\u2019t fit all. The current \u2018all staff, once a year\u2019 approach, simply does not influence, or sustain long-term behavioural change. At best, it reminds us of some essentials; at worst, it\u2019s treated as a necessary evil, a distraction, and something to be completed as quickly as possible.<\/p>\n
A new more collaborative approach is required \u2013 one where information security and cyber awareness training is conceived of as a continuous, ongoing and sustainable campaign. Just as our technical security controls must constantly evolve and adapt to combat changing cyber threats and vulnerabilities, so we need to ensure all our people maintain their awareness training and are provided with the appropriate, practical guidance on a continual basis that fits the needs and requirements of your organization.<\/p>\n
Ignorance isn\u2019t a defence anymore. The risks and potential impacts are too great. Imagine if it\u2019s your organization in the media headlights next week. The signs from the Cyber Resilience Week are encouraging \u2013 we\u2019re beginning to rebalance our approach to building an effective response through our people and behaviours as much as technology. Let\u2019s keep up the good work and never forget that it\u2019s our people that hold the key to success.<\/p>\n","protected":false},"excerpt":{"rendered":"
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