{"id":22462,"date":"2018-04-30T11:05:10","date_gmt":"2018-04-30T10:05:10","guid":{"rendered":"https:\/\/digileaders.com\/?p=22462"},"modified":"2018-07-04T14:13:19","modified_gmt":"2018-07-04T13:13:19","slug":"need-people-plan-digital-success","status":"publish","type":"post","link":"https:\/\/digileaders.com\/need-people-plan-digital-success\/","title":{"rendered":"Need a people plan for digital success?"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Everybody\u2019s talking about digital transformation.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">It\u2019s kind of scary.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Googling what it means can ease your anxiety, although there\u2019s also the risk you\u2019ll realise you\u2019re in some way responsible for digitally transforming your organisation, meaning you\u2019ll now have to Google \u2018digital transformation strategy\u2019 to find out what to do.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">And, wouldn\u2019t you know it, every organisation is different and <a href=\"https:\/\/digileaders.com\/digital-transformation-not-technology-led\/\"><span class=\"s2\">every digital transformation is unique<\/span><\/a>, as well as being difficult, if not impossible, to nail down in advance of it happening. Not forgetting, of course, that digital transformation should not be considered in isolation, meaning you\u2019ll need to align your organisational change and people strategies with your digital transformation strategy to make it all work. Oh, and if you get it wrong, your company will plunge into the abyss or be swallowed up by a competitor that got it right.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">By this stage \u2018kind of scary\u2019 has morphed into \u2018absolutely terrifying\u2019, and you\u2019re probably wishing you\u2019d Googled something else.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Don\u2019t panic!!<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">No, really, don\u2019t panic. It\u2019s not as bad as you think. If you trust your people and focus on building talented teams you can thrive in the digital world.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The age of individual leaders taking all the responsibility and coming up with all the answers is behind us. Your success now depends on getting all your people to <a href=\"https:\/\/digileaders.com\/the-war-for-talent-is-there-another-way\/\"><span class=\"s2\">think critically, manage their own learning and collaborate effectively<\/span><\/a> within teams or networks. It\u2019s more about defining the vision and leaving your people to decide how to get there. Granted, this has its own challenges, but you can take some comfort in knowing you are not alone, and that your people can contribute hugely to the future of your business.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Don\u2019t believe me? Back in the early 1990\u2019s I got a job as a training and development adviser for the <a href=\"https:\/\/en.wikipedia.org\/wiki\/National_Health_Service_and_Community_Care_Act_1990\"><span class=\"s2\">community care transformation in the UK<\/span><\/a>. A government white paper had given an overview of how it would all happen and every tier in each of the agencies involved produced related policies, strategies and plans. Of course, nobody knew how such a huge transformation of care services would pan out in practice so, rather than making stuff up, a repeated phrase used in this multitude of papers was \u2018to be determined locally\u2019, which meant people delivering the services would have to develop solutions.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">My job was to run workshops to support them. I quickly found they were pretty angry about it all, given they were already stretched beyond what was reasonable delivering services and they now additionally had to redesign those services working with people and organisations they\u2019d previously had little or no contact with. I tended to agree with them but, when running events, asked them to think how much angrier they\u2019d feel if they\u2019d been told what to do, with no room for doing things in a way that worked best for service users.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">I can\u2019t say this got everyone fired up and raring to go but at least it distracted them from how unfair and uncertain it all seemed and got them to focus on what we were doing. This led to the sessions we ran coming up with genuinely creative and practical solutions, which got people fired up and raring to go where I had previously failed. Big relief all round.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The point is the changes we were making were daunting for everyone. And we succeeded, not because of charismatic leadership, individual heroics or injections of money, resources or technology but because everyone was involved, including users of services and their carers which, it turns out, is <a href=\"https:\/\/digileaders.com\/people-part-digital-transformation\/\"><span class=\"s2\">exactly the right way to go<\/span><\/a>.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">In going this route the people defined the transformation rather being dragged kicking and screaming along with it, and<\/span> <span class=\"s1\">we found they had enormous drive, courage and hidden talents that they used to reshape the care landscape.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Who knew?<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Not the authors of the \u2018to be determined locally\u2019 documents I suspect.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Anyway, determining things locally worked for community care implementation and the same approach is purpose built for digital transformation in organisations with flatter structures, reduced hierarchies and distributed leadership some 25 years or so later. You\u2019ll find that, rather than your people being a problem area, they will have <a href=\"https:\/\/www.acceleratedsuccess.co.uk\/success-stories-landing\/\"><span class=\"s2\">enormous drive, courage and hidden talents<\/span><\/a> that will develop the solutions and make your digital transformation succeed. What you have to do is trust them and ensure they have the critical thinking, self-directed learning and collaboration skills that will enable them to do the job effectively.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/digileaders.com\/ideas\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-21547\" src=\"https:\/\/digileaders.com\/wp-content\/uploads\/2018\/01\/Button-colour-green-2.png\" alt=\"More Thought Leadership\" width=\"356\" height=\"74\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everybody\u2019s talking about digital transformation. It\u2019s kind of scary. Googling what it means can ease your anxiety, although there\u2019s also the risk you\u2019ll realise you\u2019re in some way responsible for digitally transforming your organisation, meaning you\u2019ll now have to Google \u2018digital transformation strategy\u2019 to find [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":22650,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-22462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-transformation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Need a people plan for digital success? | Digital Leaders<\/title>\n<meta name=\"description\" content=\"Every organisational digital transformation is unique, as well as being difficult to nail down in advance of it happening. 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