{"id":29949,"date":"2020-03-04T11:19:19","date_gmt":"2020-03-04T11:19:19","guid":{"rendered":"https:\/\/digileaders.com\/?p=29949"},"modified":"2020-03-04T11:19:19","modified_gmt":"2020-03-04T11:19:19","slug":"worlds-best-smart-cities-adopt-new-technology-make-it-work-for-people","status":"publish","type":"post","link":"https:\/\/digileaders.com\/worlds-best-smart-cities-adopt-new-technology-make-it-work-for-people\/","title":{"rendered":"The world\u2019s best smart cities don\u2019t just adopt new technology: they make it work for people"},"content":{"rendered":"

Cities are fast becoming \u201csmart\u201d, and the impact on people\u2019s lives can be immense.\u00a0Singapore\u2019s smart traffic cameras<\/a>\u00a0restrict traffic depending on volume, and ease the commute of thousands of passengers every day. In Kaunas, Lithuania,\u00a0the cost of parking is automatically deducted<\/a>\u00a0from the bank accounts of drivers when they park their cars. In many cities, the timing of public buses is announced at each stop with almost perfect accuracy. And free WiFi is now accessible across entire cities, including\u00a0Buenos Aires, Argentina<\/a>\u00a0and\u00a0Ramallah, Palestine<\/a>.<\/p>\n

Today, improving urban services through digital transformation is a huge industry, dominated by the likes of\u00a0Cisco<\/a>\u00a0and\u00a0IBM<\/a>. But the idea of a \u201csmart city\u201d encompasses more than the clever application of technology in urban areas. That technology must also contribute to making cities more sustainable, and improving the quality of life for the people who live there.<\/p>\n

That\u2019s why a team of researchers from\u00a0IMD<\/a>\u00a0in Switzerland and\u00a0SUTD<\/a>\u00a0in Singapore \u2013 including myself \u2013 put together the\u00a0Smart City Index<\/a>. For the first time, we attempted to assess people\u2019s perceptions of technology \u2013 as opposed to the quality of the technology itself \u2013 as a way to characterise the \u201csmartness\u201d of a city. We did this by conducting a massive survey among citizens of 102 cities, to assess how favourably they viewed the technology made available to them.<\/p>\n

Problems with perceptions<\/h4>\n

Take Paris, for instance \u2013 a city which has embarked on an ambitious project to redesign its urban landscape. The initiative \u2013 called\u00a0Reinventer Paris<\/a>\u00a0\u2013 started by receiving suggestions from citizens about how to use and renovate obsolete and disused buildings. At the same time, the\u00a0velib<\/a>\u00a0public bike-sharing program introduced\u00a0about 14,000 bicycles<\/a>\u00a0into regular use throughout the city, with the aim of alleviating congestion and reducing pollution.<\/p>\n

But more than five years after its introduction, citizens are still not feeling the benefits. Our\u00a0smart city index<\/a>\u00a0ranks Paris 51st out of 102 cities in the world, in terms of the ability of the city\u2019s technology to improve lives. Our participants from Paris gave their city a low score of\u00a022 out of 100<\/a>\u00a0\u2013 where zero indicates total disagreement and 100 signifies complete agreement \u2013 in response to the statement that \u201cair pollution is not a problem\u201d. By contrast, citizens of Zurich gave their city a score of 60 in response the same statement.<\/p>\n

And although Reinventer Paris was specifically designed to be a bottom-up, participatory process, Parisians give a score of\u00a036 out of 100<\/a> to the statement that \u201cresidents provide feedback on local government projects\u201d. By comparison, the city of Auckland received a score of 71 from its residents, putting it in sixth place in the overall ranking.<\/p>\n

The global picture<\/h4>\n

Only to the extent that digital technologies make a meaningful difference to people\u2019s lives, can cities efficiently become smart. Our ranking puts Singapore, Zurich, Oslo, Geneva and Copenhagen in the top five, followed by Auckland, Taipei, Helsinki, Bilbao and Dusseldorf. Cities at the bottom of the ranking are all in developing economies or emerging markets, including Bogota, Cairo, Nairobi, Rabat and Lagos.<\/p>\n

We were surprised to find that cities well known globally for their adoption of new technology did not make it to the top of the ranking. This was the case for several cities in China \u2013 which have received\u00a0intensive investment<\/a>\u00a0from the Chinese government to increase their access to technology \u2013 including Nanjin (ranked 55), Guangzhou (57) and Shanghai (59). Likewise, Tokyo shows up in 62nd position, New York City in 38th and Tel Aviv in 46th place.<\/p>\n

Smaller, smarter<\/h4>\n

Smart cities only make sense when technology meets citizens\u2019 needs. A bike-sharing scheme will only seem useful if the city\u2019s infrastructure facilitates cycling \u2013 and believe me, only the brave would dare cross Place Charles de Gaulle in Paris at noon on a bike.<\/p>\n

At the same time, people recognise when technology solves a problem, because their lives get better. In an extensive study of 16 cities \u2013 published in our new book\u00a0Sixteen Shades of Smart<\/a>\u00a0\u2013 we found that Medellin has become a very successful smart city because technology targets citizens\u2019 main problem \u2013 safety. Similarly, without massive investment, public WiFi in\u00a0Ramallah<\/a>\u00a0has done more for its people by providing them with access to the outside world in a walled city, than any air pollution monitoring system.<\/p>\n

We have also found that large cities and megacities find it difficult to become smart. Most of the cities on the top of our ranking are mid-size cities. It is easy to extend the benefits of technology to people in San Francisco (ranked number 12 with a\u00a0population of 884,000<\/a>) and Bilbao (ninth, with a\u00a0population of 350,000<\/a>); but it is much more difficult to do the same in Los Angeles (35th,\u00a0population of 4m<\/a>) and Barcelona (48th,\u00a0population of 5.5m<\/a>).<\/p>\n

There are 29 cities in the world with a population of\u00a0more than 10m<\/a>\u00a0(including their metropolitan area), and that\u2019s expected to grow to\u00a043 by 2030<\/a>. The differences between cities \u2013 even those in the same country \u2013 will continue to grow, as leaders seek out digital solutions to urban problems. But the real test will be whether citizens feel the benefits.<\/p>\n

\n

This article is republished from\u00a0The Conversation.<\/a>\u00a0Read the original article<\/a>.<\/em><\/p>\n

More thought leadership <\/i><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Cities are fast becoming \u201csmart\u201d, and the impact on people\u2019s lives can be immense.\u00a0Singapore\u2019s smart traffic cameras\u00a0restrict traffic depending on volume, and ease the commute of thousands of passengers every day. In Kaunas, Lithuania,\u00a0the cost of parking is automatically deducted\u00a0from the bank accounts of drivers […]<\/p>\n","protected":false},"author":11,"featured_media":29952,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-29949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-prop-tech"],"acf":[],"yoast_head":"\nThe world\u2019s best smart cities don\u2019t just adopt new technology: they make it work for people | Digital Leaders<\/title>\n<meta name=\"description\" content=\"Cities are becoming \u201csmart\u201d, and the impact on people\u2019s lives can be immense. 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