{"id":30262,"date":"2020-04-03T10:31:29","date_gmt":"2020-04-03T09:31:29","guid":{"rendered":"https:\/\/digileaders.com\/?p=30262"},"modified":"2020-04-03T10:33:09","modified_gmt":"2020-04-03T09:33:09","slug":"maintaining-wellbeing-while-working-from-home","status":"publish","type":"post","link":"https:\/\/digileaders.com\/maintaining-wellbeing-while-working-from-home\/","title":{"rendered":"Maintaining wellbeing while working from home"},"content":{"rendered":"

In my last post I shared some examples of the support we offer to our colleagues to protect their mental, physical and financial wellbeing. As a global business it\u2019s really important that our health and wellbeing strategy remains inclusive and addresses the varied and ever changing expectations and needs of our people. In light of the recent pandemic, health and wellbeing counts more than ever before. It doesn\u2019t matter who you are, or what you do, we\u2019re all human and all facing new and unexpected challenges, such as juggling childcare, providing support for elderly\/vulnerable relatives or neighbours, and adjusting to new routines. And, as if that wasn\u2019t enough, we\u2019re bombarded by a constant stream of news that continues to fuel our state of mind – heightening our emotions and causing anxiety, confusion and a state of flux. You\u2019d have to be superhuman not to feel a bit overwhelmed right now.<\/p>\n

Our Executive Leadership Team is committed to finding practical ways of supporting colleagues across the Group so they can quickly and effectively adapt to a dramatically different working environment for the foreseeable future, and to ensuring that they have the opportunity to still thrive and maintain a positive state of mind. Here are just five initiatives that we\u2019re currently championing at Civica:<\/p>\n

Mental Health Champions<\/h4>\n

Our trained Mental Health Champions really appreciate the impact that the current climate is having on people\u2019s mental health, and we\u2019re actively encouraging them to proactively reach out to colleagues and be virtually visible and available. We\u2019ve also given them some simple but useful information on helping people to reframe the current situation, encouraging people to focus on what they can control, rather than what they can\u2019t. For example, changing \u201cI\u2019m stuck at home\u201d to \u201cI\u2019m safe at home and helping to keep others safe too\u201d; instead of \u201cI\u2019ll get ill\u201d thinking \u201cBy keeping a social distance and washing my hands regularly I can keep as healthy as possible\u201d.\u00a0 We also continue to encourage colleagues to leverage our comprehensive Employee Assistance Programme (EAP).<\/p>\n

Training, support and guidance<\/h4>\n

Whilst Civica has been promoting homeworking for years, for some colleagues it can bring lots of challenges, whether that\u2019s practically in terms of their workspace and technology, or in terms of motivation and time-management. We\u2019ve run a series of webinars and support groups over recent weeks to help our colleagues get to grips with homeworking, including managing virtual teams. The sessions have included supporting colleagues in developing healthy habits such as creating a schedule, keeping active and the importance of regularly interacting with others. We\u2019ve got many more sessions planned on a variety of useful topics and all of the face to face training we were planning to deliver through our Civica Academy, will still take place, just virtually!<\/p>\n

Caring leadership<\/h4>\n

Our leaders genuinely care about their people. They continue to regularly reach out to every member of their team so they fully appreciate their personal circumstances. Understanding individual demands and what support people need to help them to continue to enjoy their work is extremely important. This includes setting clear expectations, agreeing how to communicate, exploring the need for flexibility and giving lots of regular feedback.\u00a0 We also appreciate the impact of managing virtual teams on our leaders and are providing leadership coaching to support them.<\/p>\n

Receiving feedback<\/h4>\n

As well as individual leaders interacting with their teams, we realise that the current situation puts us all in unchartered waters. We\u2019re used to being able to get a sense of how people are feeling in our different facilities through ad-hoc conversations. As we\u2019re currently unable to do this, we\u2019re rolling out regular \u2018pulse\u2019 surveys to understand the issues that our people face around the globe, so we can proactively and quickly improve things before it\u2019s too late. We want all our people to feel important, valued and visible, even if they can\u2019t be seen.<\/p>\n

Bigger purpose<\/h4>\n

A sense of purpose is also really important for wellbeing.\u00a0 At Civica we\u2019re really lucky – our work makes a huge difference to individuals and communities around the globe. We\u2019re currently supporting our clients through some very difficult times which gives everyone in our business a huge sense of purpose and pride – and is certainly something to smile about.<\/p>\n

These are some of the things that we\u2019re doing here at Civica to help us through the current crisis and I\u2019m confident, they\u2019ll serve us well for the future – whatever that brings.<\/p>\n

\n

Originally published here<\/a>.<\/p>\n

More thought leadership <\/i><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In my last post I shared some examples of the support we offer to our colleagues to protect their mental, physical and financial wellbeing. As a global business it\u2019s really important that our health and wellbeing strategy remains inclusive and addresses the varied and ever […]<\/p>\n","protected":false},"author":11,"featured_media":30267,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-30262","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-healthtech","topic-innovation"],"acf":[],"yoast_head":"\nMaintaining wellbeing while working from home | Digital Leaders<\/title>\n<meta name=\"description\" content=\"In my last post I shared some examples of the support we offer to our colleagues to protect their mental, physical and financial wellbeing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digileaders.com\/maintaining-wellbeing-while-working-from-home\/\" \/>\n<meta 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