{"id":31243,"date":"2020-08-18T16:07:52","date_gmt":"2020-08-18T15:07:52","guid":{"rendered":"https:\/\/digileaders.com\/?p=31243"},"modified":"2020-08-18T16:07:52","modified_gmt":"2020-08-18T15:07:52","slug":"why-employees-should-feel-as-agile-as-leaders-do","status":"publish","type":"post","link":"https:\/\/digileaders.com\/why-employees-should-feel-as-agile-as-leaders-do\/","title":{"rendered":"Why employees should feel as agile as leaders do"},"content":{"rendered":"

Many leaders felt they had rapidly and profoundly increased agility over the last few years. The pandemic accelerated the process, forcing many businesses to be more nimble and much more decentralised. This acceleration allowed decision-making and execution to be faster than even leaders thought possible.<\/p>\n

It really is an extraordinary transformation, and leaders should be impressed with it.<\/p>\n

But they should also know that their employees’ perceptions of what makes an agile culture may be very different from their own — and that discrepancy may present a problem in their business continuity plans.<\/p>\n

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Perceptions of an agile culture are persistently low in France and the U.K.<\/strong><\/h3>\n

As recent Gallup workplace research in France and the U.K. shows, very few employees strongly agree they have the\u00a0mindset, tools and processes<\/a>\u00a0to respond quickly to business needs or meet market needs.<\/p>\n

In fact, as long as Gallup has tracked these measures, the percentage of French or British employees who said they strongly agree their company had the two basic components of an agile culture — tools and processes and the right mindset — has\u00a0never reached a majority<\/a>.<\/p>\n

As of April 2020, 21% of non-managers in the U.K. and France strongly agreed with the statement, “In my company, we have the right tools and processes to respond quickly to business needs.” Roughly one in four (24%) of that same group strongly agreed that in their company, they have the right mindset to respond quickly to business needs, and just 20% agreed they have the speed and agility to meet customer and marketplace change.<\/p>\n

That’s alarming.<\/p>\n

Gallup research in 2019 revealed that when workers perceived their company to have the mindset and the tools and processes of an agile culture, they’re more likely to believe that their organisation is perfect for customers, that their company is ahead of the competition, that the company’s financial future is secure, and that their employer is successful and growing.<\/p>\n

Those qualities inspire hope and may shore up\u00a0engagement<\/a>, which are vital elements of workplace culture and influence productivity — even more so in a workforce facing a difficult business environment.<\/p>\n

French and British workers’ low perceptions of agility may reflect workstreams that have been stalled by work constraints, budget restrictions, or marketplace changes, but the data trend suggests workers’ doubts about local agile culture are entrenched.<\/p>\n

As the analysis indicates, the result of this effect is that employees may be less able to respond quickly or successfully to business needs and that they are more cynical about leadership.<\/p>\n

Much more cynical. When asked whether they agree with the statement, “I have confidence in the leadership of the company to successfully manage emerging challenges,” 84% of British workers who think their company is agile strongly agree, as do 74% of French workers.<\/p>\n

Of those who are skeptical of local agile culture, 10% or less in either country have faith in the leadership of their companies to manage challenges.<\/p>\n

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Develop the eight attributes of an agile culture.<\/strong><\/h3>\n

Every employee gets signals from their work environment — where the opportunities and barriers are, which risks they can take and which they can’t, who to go to for help and who to avoid.<\/p>\n

This is extremely valuable information that shapes the employee experience and, ultimately, overall business performance. And in most companies, individual contributor-level employees have the closest view of procedures and processes.<\/p>\n

So, if the signals workers receive tell them to go slow and deal with obstacles, agility is probably in trouble. That situation is likely to compound when tight budgets, reduced headcount and a poor economy make corporate resources scarcer and customer centricity more urgent.<\/p>\n

So, leaders need to create the conditions of an agile culture, which Gallup research indicates\u00a0requires eight fundamental cultural attributes<\/a>:<\/p>\n