{"id":32058,"date":"2021-03-04T10:53:15","date_gmt":"2021-03-04T10:53:15","guid":{"rendered":"https:\/\/digileaders.com\/?p=32058"},"modified":"2021-03-04T13:23:42","modified_gmt":"2021-03-04T13:23:42","slug":"3rd-public-sector-innovation-conference-chairs-reflections","status":"publish","type":"post","link":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/","title":{"rendered":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections"},"content":{"rendered":"

Last Tuesday I had the pleasure of chairing the Digital Leaders <\/span>3<\/span>rd<\/span> Public Sector Innovation Conference.<\/span><\/a>\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired – and something I really enjoyed was the vibrant chat panel, which allowed a broader set of views to be aired in real time, something that we\u2019d never really properly achieved in the physical world using phone-based apps.\u00a0 Appropriately enough, the conference was themed into \u2018Supporting Covid Recovery\u2019, \u2018Improving Health & Wellbeing\u2019, and \u2018Tackling Economic Inequality\u2019 \u2013 but rather than provide a summary of content in each of these parts (this is available <\/a><\/span>here<\/span>), I thought I\u2019d draw some cross-cutting reflections on a few elements that gave me particular pause for thought.\u00a0 So here\u2019s what I learned about data, about collective action, and about social value:<\/span><\/p>\n

 <\/p>\n

What I learned about data<\/span><\/h2>\n

Much of what I learned about data happened in a panel with Jeni Tennison, Iggy O\u2019Doherty, and Simon Swift, as well as a \u2018fireside chat\u2019 between Seth Finnegan and Anne Marie Cunningham.\u00a0 These conversations quickly established two broad areas of innovation opportunity for government: the first (and more generally discussed) is democratising use of data by broad multi-actor ecosystems to improve front-line public services. Jeni outlined three types of governance issue here: the \u2018open data\u2019 itself, researcher access, and \u2018portability\u2019 (citizen access) that need to work across the broad, distributed ecosystem of actors and interests. It quickly emerged that there are two types of innovation \u2018play\u2019 here: centrally-curated, \u2018register\u2019-style, canonical datasets along \u2018data-as-a-platform\u2019 lines, as opposed to evolving, locally-collected, more real-time datasets and associated innovation.\u00a0 So lots of models, lots of roles, lots of potential pitfalls, and associated risk: it was agreed that we need a culture of innovation around data that legitimises some risk-taking: a great idea to help people navigate some of these nuances was the <\/span>ODI\u2019s Data Ethics Canvas<\/span><\/a>, which seems to me to be exactly the sort of easy-to-use heuristic that people need.<\/span><\/p>\n

The second broad area for data innovation the panel discussed is the more back-office machine learning\/automation opportunity \u2013 running industrial-grade AI over the myriad administrative silos in government to strip out process, streamline\/improve citizen interactions with the state, and divert precious public funds away from wheel reinvention to the front line where they have more value (we also discussed the future potential of AI running over unstructured data, but I sensed that we\u2019re not really \u2018there\u2019 yet).\u00a0 An interesting observation that emerged during a conversation between Colm Hayden and Dan West which resonated with my own experience (and behaviour!) was that citizens have a slightly \u2018schizophrenic\u2019 approach to personal data: we expect our public services to be joined up and efficient, armed with the right data when we need them, however we\u2019re quick to invoke our data privacy rights when it comes to actually enabling this to happen.<\/span><\/p>\n

 <\/p>\n

What I learned about collective action<\/span><\/h2>\n

Our first keynote, Lord Adebowale, was inspiring on what he sees as the need to drive out social value from innovations at the local level via place-based commissioning and budgeting, with the spend going to mutuals and social enterprises wherever possible, who would be best placed to ensure delivery of a triad of financial efficiency, environmental impact, and social value \u2013 an argument that I\u2019d say has started to be recognised with Track & Trace, where local health teams have proven multiples more efficient than national call centres and online services.\u00a0 For Lord Adebowale, centrist approaches to tackling poverty too often suffer from groupthink, which can act as a barrier to social innovation best triggered and addressed locally.<\/span><\/p>\n

However, locally generative innovation for place-centred social value isn\u2019t so easily achieved: Lord Adebowale pointed to a really interesting tension between the need to tackle issues locally, but not to fragment and duplicate effort at the same time.\u00a0 Reflecting on several discussions during the day, I have the sense that the \u2018solution\u2019 to this lies to some extent in our ability to develop a decentralised, \u2018micro-services\u2019 approach to collective action in which local actors coalesce around shared digital and data assets: in other words, that social organisation for the \u2018digital\u2019 era is no longer a \u2018boom or bust\u2019 choice between central or local, but about the state\u2019s careful curation of a lively, multi-sector ecosystem, albeit one that is held to account locally, not centrally.<\/span><\/p>\n

 <\/p>\n

What I learned about social value<\/span><\/h2>\n

There are, of course, some public services that are different: those \u2013 such as DWP – that are a bit like utilities, in that citizens lack a (real) choice and for whom there is an additional \u2018answerability\u2019 to do proper user research and ensure access for everybody (DWP is not a \u2018digital-first\u2019 organisation in consequence).\u00a0 In a fascinating conversation, DWP\u2019s Cheryl Stephens and Nigel Watson (who actually works for a utility) discussed the extent of digital and data inequality, underscoring the sense that \u2018social value\u2019 doesn\u2019t get very far without a systemic, joined-up approach to connectivity, device access, skills, and motivation \u2013 a point echoed in a panel comprising Milly Zimeta, Sean Fielding, Jane Morrison-Ross, and Liz Williams, who called for a commitment to \u2018do digital differently\u2019 (systemically) post-pandemic.\u00a0 I took away from these conversations that social value is nothing if not systemic and joined-up \u2013 something that Sean Fielding amply demonstrated in relation to what has been achieved in Manchester; it\u2019s not about individual gestures.<\/span><\/p>\n

Finally, reflecting this systemic emphasis, I think there\u2019s also a more difficult conversation to be had around who gets to provide \u2018social value\u2019: whether this is just public sector (a slightly dated view perhaps) or a multi-agency collaboration.\u00a0 In the second keynote, Liam Maxwell pointed to several interesting example of how AWS had delivered speed, scale, security, and innovation that this company was probably more ideally placed to provide than the state.\u00a0 A similar acknowledgement that we need to find a balance between consumption of common platforms, data assets, and digital capabilities whilst configuring \u2018front end\u2019 digital services closely around user needs was echoed by Rox Heaton, Jenny Sime, Salle Meecham, Tom Taylor, Paul Maltby, and Alison McKenzie-Folan. It seems to me that determining where it is most \u2018socially valuable\u2019 to deploy public funds will in the future involve negotiating a more complex landscape of public, private, and third sector actors, and understanding the unique value that can be brought to bear by each.<\/span><\/p>\n

All in all, we had an excellent day, and I learned a lot, even if I was left with more questions than answers (which is a sign of a good conference).\u00a0 Across the day, however, was a common acknowledgement that the pandemic had been a powerful accelerant for digital innovation and transition to digital- and data-enabled service delivery models: as Liam Maxwell put it, \u201cyou can\u2019t put the toothpaste back into the tube\u201d.\u00a0 It seems that Doing Digital Differently post-pandemic will be a fascinating place to work.<\/span><\/p>\n

\n

You may also be interested in “Building a Post-Pandemic Organisation<\/a>”<\/p>\n

More thought leadership <\/i><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired – and something I really enjoyed was the vibrant chat panel, which allowed a broader set […]<\/p>\n","protected":false},"author":51,"featured_media":32068,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-32058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-public-sector","topic-innovation","topic-government"],"acf":[],"yoast_head":"\n3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections | Digital Leaders<\/title>\n<meta name=\"description\" content=\"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections\" \/>\n<meta property=\"og:description\" content=\"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired\" \/>\n<meta property=\"og:url\" content=\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Leaders\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/digitalleadersprogramme\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-04T10:53:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-04T13:23:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Louise Westcott\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections\" \/>\n<meta name=\"twitter:description\" content=\"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png\" \/>\n<meta name=\"twitter:creator\" content=\"@DigiLeaders\" \/>\n<meta name=\"twitter:site\" content=\"@DigiLeaders\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Louise Westcott\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\"},\"author\":{\"name\":\"Louise Westcott\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1\"},\"headline\":\"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections\",\"datePublished\":\"2021-03-04T10:53:15+00:00\",\"dateModified\":\"2021-03-04T13:23:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\"},\"wordCount\":1195,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/digileaders.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png\",\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\",\"url\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\",\"name\":\"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections | Digital Leaders\",\"isPartOf\":{\"@id\":\"https:\/\/digileaders.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png\",\"datePublished\":\"2021-03-04T10:53:15+00:00\",\"dateModified\":\"2021-03-04T13:23:42+00:00\",\"description\":\"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired\",\"breadcrumb\":{\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage\",\"url\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png\",\"contentUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png\",\"width\":960,\"height\":540,\"caption\":\"PSI conference screenshot of speakers\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/digileaders.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/digileaders.com\/#website\",\"url\":\"https:\/\/digileaders.com\/\",\"name\":\"Digital Leaders\",\"description\":\"We Lead Transformation\",\"publisher\":{\"@id\":\"https:\/\/digileaders.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/digileaders.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/digileaders.com\/#organization\",\"name\":\"Digital Leaders\",\"url\":\"https:\/\/digileaders.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg\",\"contentUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg\",\"width\":3000,\"height\":2992,\"caption\":\"Digital Leaders\"},\"image\":{\"@id\":\"https:\/\/digileaders.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/digitalleadersprogramme\",\"https:\/\/x.com\/DigiLeaders\",\"https:\/\/www.linkedin.com\/groups\/6527637\/\",\"https:\/\/www.youtube.com\/channel\/UCK1pUziPGg9J8R1S0FhBgiQ\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1\",\"name\":\"Louise Westcott\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g\",\"caption\":\"Louise Westcott\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections | Digital Leaders","description":"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/","og_locale":"en_GB","og_type":"article","og_title":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections","og_description":"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired","og_url":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/","og_site_name":"Digital Leaders","article_publisher":"https:\/\/www.facebook.com\/digitalleadersprogramme","article_published_time":"2021-03-04T10:53:15+00:00","article_modified_time":"2021-03-04T13:23:42+00:00","og_image":[{"width":960,"height":540,"url":"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png","type":"image\/png"}],"author":"Louise Westcott","twitter_card":"summary_large_image","twitter_title":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections","twitter_description":"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired","twitter_image":"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png","twitter_creator":"@DigiLeaders","twitter_site":"@DigiLeaders","twitter_misc":{"Written by":"Louise Westcott","Estimated reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#article","isPartOf":{"@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/"},"author":{"name":"Louise Westcott","@id":"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1"},"headline":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections","datePublished":"2021-03-04T10:53:15+00:00","dateModified":"2021-03-04T13:23:42+00:00","mainEntityOfPage":{"@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/"},"wordCount":1195,"commentCount":0,"publisher":{"@id":"https:\/\/digileaders.com\/#organization"},"image":{"@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage"},"thumbnailUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png","inLanguage":"en-GB","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/","url":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/","name":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections | Digital Leaders","isPartOf":{"@id":"https:\/\/digileaders.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage"},"image":{"@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage"},"thumbnailUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png","datePublished":"2021-03-04T10:53:15+00:00","dateModified":"2021-03-04T13:23:42+00:00","description":"Last Tuesday I had the pleasure of chairing the Digital Leaders 3rd Public Sector Innovation Conference.\u00a0 It was [obviously] a virtual conference \u2013 the first virtual conference I\u2019ve chaired","breadcrumb":{"@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#primaryimage","url":"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png","contentUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2021\/03\/Untitled-presentation-37.png","width":960,"height":540,"caption":"PSI conference screenshot of speakers"},{"@type":"BreadcrumbList","@id":"https:\/\/digileaders.com\/3rd-public-sector-innovation-conference-chairs-reflections\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/digileaders.com\/"},{"@type":"ListItem","position":2,"name":"3rd Public Sector Innovation Conference \u2013 Chair\u2019s reflections"}]},{"@type":"WebSite","@id":"https:\/\/digileaders.com\/#website","url":"https:\/\/digileaders.com\/","name":"Digital Leaders","description":"We Lead Transformation","publisher":{"@id":"https:\/\/digileaders.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/digileaders.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/digileaders.com\/#organization","name":"Digital Leaders","url":"https:\/\/digileaders.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/digileaders.com\/#\/schema\/logo\/image\/","url":"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg","contentUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg","width":3000,"height":2992,"caption":"Digital Leaders"},"image":{"@id":"https:\/\/digileaders.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/digitalleadersprogramme","https:\/\/x.com\/DigiLeaders","https:\/\/www.linkedin.com\/groups\/6527637\/","https:\/\/www.youtube.com\/channel\/UCK1pUziPGg9J8R1S0FhBgiQ"]},{"@type":"Person","@id":"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1","name":"Louise Westcott","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/digileaders.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g","caption":"Louise Westcott"}}]}},"_links":{"self":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/posts\/32058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/comments?post=32058"}],"version-history":[{"count":0,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/posts\/32058\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/media\/32068"}],"wp:attachment":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/media?parent=32058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}