{"id":33389,"date":"2022-05-05T11:17:43","date_gmt":"2022-05-05T10:17:43","guid":{"rendered":"https:\/\/digileaders.com\/?p=33389"},"modified":"2022-05-05T11:33:44","modified_gmt":"2022-05-05T10:33:44","slug":"training-a-whole-organisation-in-digital-can-it-work","status":"publish","type":"post","link":"https:\/\/digileaders.com\/training-a-whole-organisation-in-digital-can-it-work\/","title":{"rendered":"5 training tips to get your organisation digital"},"content":{"rendered":"

It\u2019s brilliant to see the investment the Centre has been prepared to make in the organisation to make sure they have the skills and capabilities they need as they prepare to deliver against a new strategy and vision.<\/strong><\/p>\n

Of course an introductory programme doesn\u2019t mean everyone will end up with all the skills they need, but what it does mean is that they have a grounding, a shared understanding and a point from which to get started.<\/p>\n

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The approach<\/h3>\n

We worked with the Centre to understand their work and their teams so we could create content and an experience that was both relevant and useful. Although this was a high level, introductory programme we identified three audience groups and made sure we could tailor the content slightly to add the most value. These were:<\/p>\n

Leaders\u00a0<\/strong>\u2013 we tailored our core package to focus on the role of leaders in service transformation. This session was delivered to the Wales Cooperative Centre\u2019s senior leadership team and Board members<\/p>\n

All colleagues\u00a0<\/strong>\u2013 this was our core package and we worked with the team at the Centre to make sure our case studies were relevant and the tone and level of content appropriate. Leaders also joined these sessions.<\/p>\n

Those involved more directly in change \u2013 those more directly involved in delivering change had a more detailed offer. We adapted our core package to become an introduction to a two-day service design course that we delivered a week after the introductory session.<\/p>\n

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Principles<\/h3>\n

Rather than a one size fits all training approach we have a set of key principles we work to when we\u2019re designing and delivering our training programmes. These are the things we believe add the most value for individuals and to organisations.<\/p>\n

In context \u2013 organisations won\u2019t be looking at digital and services in isolation. You need to provide the context of the environment they\u2019ll be working in. Here in Wales that means an understanding of the purpose of the Digital Strategy for Wales and the support that\u2019s out there for delivering public services in Wales such as the Welsh Digital Service Standards.<\/p>\n

Relevant<\/strong>\u00a0\u2013 if delegates can\u2019t place the learning in the context of their own lives, experiences and work then it is unlikely to have an impact.<\/p>\n

Consistent<\/strong>\u00a0\u2013 context and tailoring is important, so are consistent messages, themes and models.<\/p>\n

Interactive<\/strong>\u00a0\u2013 whether our training is online or face to face the biggest value comes from interaction, whether with us or between delegates.<\/p>\n

Based on real examples \u2013 keep it real.<\/strong>\u00a0Hypothetical examples are okay, real examples bring learning to life.<\/p>\n

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Learning from doing<\/h3>\n

In line with agile ways of working, the most value comes from getting the product in the hands of your users, learning and iterating. This programme was no exception. Here\u2019s what we learnt:<\/p>\n