{"id":33650,"date":"2022-07-04T12:17:28","date_gmt":"2022-07-04T11:17:28","guid":{"rendered":"https:\/\/digileaders.com\/?p=33650"},"modified":"2022-08-11T11:19:09","modified_gmt":"2022-08-11T10:19:09","slug":"its-about-making-life-more-liveable-for-people-the-uk-digital-poverty-evidence-review-2022","status":"publish","type":"post","link":"https:\/\/digileaders.com\/its-about-making-life-more-liveable-for-people-the-uk-digital-poverty-evidence-review-2022\/","title":{"rendered":"Digital Inclusion – It\u2019s about making life more liveable"},"content":{"rendered":"

This week I was proud to launch the\u00a0UK Digital Poverty Evidence Review\u00a0<\/a>at the House of Lords \u2013 in a room full of people committed to eradicating digital poverty. People who all recognise that we all have a role to play in both keeping digital poverty on the political agenda and taking action in our own corners of world to tackle it.<\/p>\n

What the review makes clear is that this is complex. This complexity comes down to one crucial fact:\u00a0that digital poverty is as much a social problem as it is a technological problem<\/strong>. In other words, I\u2019m here to tell you \u2013 having written something called the \u201cdigital poverty evidence review\u201d \u2013 not to be too misled by the \u201cdigital\u201d here. As the review highlights time and time again, the solution to the digital divide is not only about making life-essential technologies more\u00a0useable<\/em>; it\u2019s about making life more\u00a0liveable\u00a0<\/em>for people, and that might not have much to do with technology at all.<\/p>\n

So, my goal, and the goal of the Digital Poverty Alliance in commissioning this review, was to radically update our understanding of the factors that contribute to digital poverty, taking into account what academics call the \u201csocio-technical\u201d dimensions of the digital world today \u2013 a world in which the social and the technological are inextricably entangled.<\/p>\n

At this point, digitisation is pervasive and unavoidable. Everyone, regardless of how digitally connected or literate they are, has to interact with digital technologies, services, systems, and processes. Therefore, digital inclusion is no longer a luxury, something that would be \u201cnice to have.\u201d It is a \u201cmust have,\u201d a basic requirement for living a full and well-rounded life. And this reality is now the context in which we\u2019re trying to tackle digital poverty.\u00a0 The benchmark for inclusion and equity in\u00a0this<\/em>\u00a0digital world has shifted, and it will continue to shift, as a result of continuing digital transformation and new technologies.<\/p>\n

So, the evidence review spotlights three key shifts that\u00a0absolutely must<\/em>\u00a0be acknowledged and addressed in our work to end digital poverty going forward.<\/p>\n

First, in what is surely the ultimate paradox for this work, digital cannot be treated as a separate issue from other social, economic, and political issues. Today, the distinction between online and offline has become completely blurred. The challenge for us, then, is to keep the spotlight on digital exclusion and its contribution to disadvantage while also recognising that digital is pervasive, and disadvantage in terms of digital cannot be treated on its own, isolated from other forms of disadvantage.<\/p>\n

The second important shift that has occurred in recent years is that the digitally excluded are still digital citizens. This is due to what scholars call \u201cdatafication\u201d, which means the process by which information about people is turned into data that can be processed in various ways. We have already entered an era of data-driven decision-making, where automated systems use information about people to find patterns, make associations, and even predict outcomes. Even people with limited or no digital access and skills are subject to datafication. Datafication is the next frontier of digital disadvantage \u2013 it impacts the people\u2019s outcomes, their trust in the digital world, and their motivation as digital citizens.<\/p>\n

The third shift we need to contend with is that the digital world can be unfair by design. A growing body of literature explores how unconscious assumptions get built into the technologies we all rely on every day.<\/p>\n

Digital poverty doesn\u2019t end when people finally get online. We also need to think about the quality of life people will have once they\u00a0are<\/em>\u00a0online. So, to truly end digital poverty, we need to ensure not only that people have a minimum level of\u00a0access<\/em>\u00a0but that digital technologies, platforms, services, and systems that are safe, accessible, and privacy-enhancing.<\/p>\n

In summary, the evidence we need to take into account in order to tackle digital poverty goes beyond what we\u2019ve traditionally relied on \u2013 statistics on digital connections and skills \u2013 and now needs to encompass all the complexities of a data-driven world and how these are embedded in people\u2019s social contexts.<\/p>\n

The UK\u2019s digital future will be a profound disappointment \u2013 and indeed, it would be shameful \u2013 if it simply entailed establishing the UK as a \u201cglobal science and technology superpower\u201d, as the new UK Digital Strategy puts it, while so many of the people of the UK struggle to afford broadband, lack adequate devices, do not have essential digital skills, and in short do not meet a minimum digital living standard for\u00a0getting by in the digital age<\/em>.<\/p>\n

I hope the review is the first step in ensuring the Digital Poverty Alliance can make sure the UK\u2019s digital future is a digital future for all.<\/p>\n

\n

Originally posted here<\/a><\/p>\n

More thought leadership <\/i><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

This week I was proud to launch the\u00a0UK Digital Poverty Evidence Review\u00a0at the House of Lords \u2013 in a room full of people committed to eradicating digital poverty. 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