{"id":35064,"date":"2024-01-08T09:46:05","date_gmt":"2024-01-08T09:46:05","guid":{"rendered":"https:\/\/digileaders.com\/?p=35064"},"modified":"2024-01-10T23:09:43","modified_gmt":"2024-01-10T23:09:43","slug":"the-top-5-challenges-of-public-service-transformation","status":"publish","type":"post","link":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/","title":{"rendered":"The top 5 challenges of public service transformation"},"content":{"rendered":"<section class=\"blog-post-content lb-rtxt\">\n<div>The Amazon Web Services (AWS) Government Transformation team (GTT) runs an <a href=\"https:\/\/aws.amazon.com\/institute\/executive-education\/\" target=\"_blank\" rel=\"noopener\">executive education program<\/a> for senior operational leaders in the public sector in association with some of the leading business schools worldwide. Participants learn how the cloud affects their business models and the program highlights routes to successful transformation.<\/div>\n<div>\n<p><span style=\"font-weight: 400;\">GTT is made up of former government chief technologists, transformation directors, and advisers who have experience leading nation-scale reforms. We\u2019ve taken more than 5,000 senior public sector officials in 23 countries through the executive education program. Their feedback gives us a rich understanding of the challenges that public service transformation leaders face. Using this information, we identified five common digital transformation challenges and published a series titled \u201c<\/span><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-strategy\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Accelerate public sector transformation with the cloud<\/span><\/a><span style=\"font-weight: 400;\">.\u201d Each guide in the series, which I\u2019ve summarized in this post, provides practical advice and real-life examples of transformation in governments around the world.<\/span><b>\u00a0<\/b><\/p>\n<p>&nbsp;<\/p>\n<h3>Where and how to start digital transformation<\/h3>\n<p><span style=\"font-weight: 400;\">The most common question we hear is simply how to start transformation. <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-strategy\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">This guide explores why a strong vision helps initiate successful transformation<\/span><\/a><span style=\"font-weight: 400;\">, explains the benefits of service mapping using proven tactics, and demonstrates how to show early results to gain buy-in for the customer\u2019s mission.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We show how transformation is not only about technology, but also about a mindset shift. To help inspire you, this series-opener features success stories from <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/Accelerate-public-sector-transformation-1-Strategy-Singapore.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Singapore<\/span><\/a><span style=\"font-weight: 400;\">, the <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-1-Strategy-UK-Final.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UK<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-1-Strategy-Israel-Final.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Israel<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>How to build capability<\/h3>\n<p><span style=\"font-weight: 400;\">Competing for tech talent is difficult, especially in the public sector. To address capability challenges, <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-capability\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">this guide shows how to find, attract, and retain the best talent<\/span><\/a><span style=\"font-weight: 400;\">, and how to leverage best practices across the globe. There are several examples of success in this section, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-2-Capability-UK-Exemplar.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UK government\u2019s Exemplar programme<\/span><\/a><span style=\"font-weight: 400;\">, which transformed 20 services in less than two years<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-2-Capability-Iceland.pdf\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Digital Iceland<\/span><\/a><span style=\"font-weight: 400;\"> leveraged an open government approach and external specialist skills to deliver a quick and successful transformation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And how Australia, Canada, US, and Brazil <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-2-Capability-International.pdf\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">adapted the UK\u2019s open source notification service<\/span><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>How to get new tech and manage legacy IT<\/h3>\n<p><span style=\"font-weight: 400;\">Executive education program participants told us that traditional public sector procurement needs reform to enable them to access innovative technology. In this section, <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">AWS Institute<\/span><\/a><span style=\"font-weight: 400;\"> experts <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-technology\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">explain how they helped successfully reform procurement processes<\/span><\/a><span style=\"font-weight: 400;\">. These reforms enabled the UK government\u2019s digital marketplace. Australia, Canada, and <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-3-New-technology-Indonesia.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Indonesia<\/span><\/a><span style=\"font-weight: 400;\"> are highlighted as examples of best practices and lessons learnt by national governments.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>Data security<\/h3>\n<p><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-security\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">This guide shows why hyperscale cloud platforms are a better solution for technology security<\/span><\/a><span style=\"font-weight: 400;\"> and provides examples of powerful tools to leverage in the cloud. The former head of the UK Defence Digital Service (DDS<\/span><i><span style=\"font-weight: 400;\">)<\/span><\/i><span style=\"font-weight: 400;\"> Richard Crowther said, \u201cIn most circumstances, we can do a better job of security in the cloud than we can do on premises.\u201d Leaders at the <\/span><a href=\"https:\/\/www.ncsc.gov.uk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UK National Cyber Security Centre<\/span><\/a><span style=\"font-weight: 400;\"> echo that sentiment and <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-4-Security-UK.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">explain why they recommend moving to the hyperscale cloud<\/span><\/a><span style=\"font-weight: 400;\"> in this section.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>Service design for user needs<\/h3>\n<p><span style=\"font-weight: 400;\">Governments can make services simpler for users and save development costs if they identify and share common digital components. <\/span><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-service-design\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">This section explains how to overcome traditional silos<\/span><\/a><span style=\"font-weight: 400;\">, explores national digital identity platforms that underpin seamless citizen services, and illustrates the power of designing with the user need first. For example, Singpass is <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-5-Design-Singpass.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">the Singapore government\u2019s gateway to public services<\/span><\/a><span style=\"font-weight: 400;\">, everything from pensions to health and welfare claims, to more specialised services. In India, Aadhaar, the world\u2019s largest biometric digital identity system, is <\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-5-Design-India.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">central to service transformation and makes citizens lives better<\/span><\/a><span style=\"font-weight: 400;\"> through easier access to financial services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To dive deeper, download and read the AWS Institute\u2019s full report titled \u201c<\/span><a href=\"https:\/\/d1.awsstatic.com\/institute\/AWS-Institute-Accelerate-public-service-transformation-with-the-cloud-report.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Accelerate public sector transformation with the cloud<\/span><\/a><span style=\"font-weight: 400;\">.\u201d Or, browse the parts you\u2019re interested in at these links:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-strategy\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Part 1: Where and how to start digital transformation<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-capability\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Part 2: How to build the capability you need<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-technology\/\"><span style=\"font-weight: 400;\">Part 3: Accessing new technology and managing legacy IT<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/aws.amazon.com\/institute\/aws_institute_accelerate_transformation_security\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Part 4: Why the cloud is the most secure choice<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/aws.amazon.com\/institute\/aws-institute-accelerate-transformation-service-design\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Part 5: Designing better public services<\/span><\/a><\/li>\n<\/ul>\n<div>\n<p><span style=\"font-weight: 400;\">The AWS Institute creates a library of guides, videos, and articles featuring insights and best practices shared by public sector leaders to help their peers accelerate their transformation programs.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<p>Originally <a href=\"https:\/\/aws.amazon.com\/blogs\/publicsector\/the-top-5-challenges-of-public-service-transformation\/\" target=\"_blank\" rel=\"noopener\">posted here<\/a><\/p>\n<\/div>\n<\/div>\n<div style=\"text-align: center;\"><span class=\"btn-container\"><a class=\"btn btn-md btn-primary\" href=\"https:\/\/digileaders.com\/topic\/transformation\/\">Read More Transformation <i class=\"far fa-caret-right\"><\/i><\/a><\/span><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>The Amazon Web Services (AWS) Government Transformation team (GTT) runs an executive education program for senior operational leaders in the public sector in association with some of the leading business schools worldwide. Participants learn how the cloud affects their business models and the program highlights [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":35066,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-35064","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-public-sector","topic-sustainability","topic-transformation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The top 5 challenges of public service transformation | Digital Leaders<\/title>\n<meta name=\"description\" content=\"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The top 5 challenges of public service transformation\" \/>\n<meta property=\"og:description\" content=\"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide\" \/>\n<meta property=\"og:url\" content=\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Leaders\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/digitalleadersprogramme\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-08T09:46:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-10T23:09:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Louise Westcott\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"The top 5 challenges of public service transformation\" \/>\n<meta name=\"twitter:description\" content=\"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@DigiLeaders\" \/>\n<meta name=\"twitter:site\" content=\"@DigiLeaders\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Louise Westcott\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\"},\"author\":{\"name\":\"Louise Westcott\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1\"},\"headline\":\"The top 5 challenges of public service transformation\",\"datePublished\":\"2024-01-08T09:46:05+00:00\",\"dateModified\":\"2024-01-10T23:09:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\"},\"wordCount\":716,\"publisher\":{\"@id\":\"https:\/\/digileaders.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg\",\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\",\"url\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\",\"name\":\"The top 5 challenges of public service transformation | Digital Leaders\",\"isPartOf\":{\"@id\":\"https:\/\/digileaders.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg\",\"datePublished\":\"2024-01-08T09:46:05+00:00\",\"dateModified\":\"2024-01-10T23:09:43+00:00\",\"description\":\"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide\",\"breadcrumb\":{\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage\",\"url\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg\",\"contentUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg\",\"width\":800,\"height\":333},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/digileaders.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The top 5 challenges of public service transformation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/digileaders.com\/#website\",\"url\":\"https:\/\/digileaders.com\/\",\"name\":\"Digital Leaders\",\"description\":\"We Lead Transformation\",\"publisher\":{\"@id\":\"https:\/\/digileaders.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/digileaders.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/digileaders.com\/#organization\",\"name\":\"Digital Leaders\",\"url\":\"https:\/\/digileaders.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg\",\"contentUrl\":\"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg\",\"width\":3000,\"height\":2992,\"caption\":\"Digital Leaders\"},\"image\":{\"@id\":\"https:\/\/digileaders.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/digitalleadersprogramme\",\"https:\/\/x.com\/DigiLeaders\",\"https:\/\/www.linkedin.com\/groups\/6527637\/\",\"https:\/\/www.youtube.com\/channel\/UCK1pUziPGg9J8R1S0FhBgiQ\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1\",\"name\":\"Louise Westcott\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/digileaders.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g\",\"caption\":\"Louise Westcott\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The top 5 challenges of public service transformation | Digital Leaders","description":"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/","og_locale":"en_GB","og_type":"article","og_title":"The top 5 challenges of public service transformation","og_description":"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide","og_url":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/","og_site_name":"Digital Leaders","article_publisher":"https:\/\/www.facebook.com\/digitalleadersprogramme","article_published_time":"2024-01-08T09:46:05+00:00","article_modified_time":"2024-01-10T23:09:43+00:00","og_image":[{"width":800,"height":333,"url":"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg","type":"image\/jpeg"}],"author":"Louise Westcott","twitter_card":"summary_large_image","twitter_title":"The top 5 challenges of public service transformation","twitter_description":"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide","twitter_image":"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg","twitter_creator":"@DigiLeaders","twitter_site":"@DigiLeaders","twitter_misc":{"Written by":"Louise Westcott","Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#article","isPartOf":{"@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/"},"author":{"name":"Louise Westcott","@id":"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1"},"headline":"The top 5 challenges of public service transformation","datePublished":"2024-01-08T09:46:05+00:00","dateModified":"2024-01-10T23:09:43+00:00","mainEntityOfPage":{"@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/"},"wordCount":716,"publisher":{"@id":"https:\/\/digileaders.com\/#organization"},"image":{"@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage"},"thumbnailUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg","inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/","url":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/","name":"The top 5 challenges of public service transformation | Digital Leaders","isPartOf":{"@id":"https:\/\/digileaders.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage"},"image":{"@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage"},"thumbnailUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg","datePublished":"2024-01-08T09:46:05+00:00","dateModified":"2024-01-10T23:09:43+00:00","description":"The Amazon Web Services (AWS) Government Transformation team (GTT) runs an\u00a0executive education program\u00a0for senior operational leaders in the public sector in association with some of the leading business schools worldwide","breadcrumb":{"@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#primaryimage","url":"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg","contentUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2024\/01\/shutterstock_2351148591-scaled-e1704924589661.jpg","width":800,"height":333},{"@type":"BreadcrumbList","@id":"https:\/\/digileaders.com\/the-top-5-challenges-of-public-service-transformation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/digileaders.com\/"},{"@type":"ListItem","position":2,"name":"The top 5 challenges of public service transformation"}]},{"@type":"WebSite","@id":"https:\/\/digileaders.com\/#website","url":"https:\/\/digileaders.com\/","name":"Digital Leaders","description":"We Lead Transformation","publisher":{"@id":"https:\/\/digileaders.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/digileaders.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/digileaders.com\/#organization","name":"Digital Leaders","url":"https:\/\/digileaders.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/digileaders.com\/#\/schema\/logo\/image\/","url":"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg","contentUrl":"https:\/\/digileaders.com\/wp-content\/uploads\/2016\/07\/Digital-Leaders\u00ae-logo.jpg","width":3000,"height":2992,"caption":"Digital Leaders"},"image":{"@id":"https:\/\/digileaders.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/digitalleadersprogramme","https:\/\/x.com\/DigiLeaders","https:\/\/www.linkedin.com\/groups\/6527637\/","https:\/\/www.youtube.com\/channel\/UCK1pUziPGg9J8R1S0FhBgiQ"]},{"@type":"Person","@id":"https:\/\/digileaders.com\/#\/schema\/person\/50d407d47f6db15304462e27d166bef1","name":"Louise Westcott","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/digileaders.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8269a87a68787a5652e9bbbd9e81282f6d74f763288a3268a2e3277baf66c40d?s=96&d=mm&r=g","caption":"Louise Westcott"}}]}},"_links":{"self":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/posts\/35064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/comments?post=35064"}],"version-history":[{"count":0,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/posts\/35064\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/media\/35066"}],"wp:attachment":[{"href":"https:\/\/digileaders.com\/wp-json\/wp\/v2\/media?parent=35064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}