{"id":35290,"date":"2024-05-09T11:59:45","date_gmt":"2024-05-09T10:59:45","guid":{"rendered":"https:\/\/digileaders.com\/?p=35290"},"modified":"2024-05-09T14:22:43","modified_gmt":"2024-05-09T13:22:43","slug":"bridging-the-gap-empowering-local-authorities-with-the-digital-inclusion-toolkit","status":"publish","type":"post","link":"https:\/\/digileaders.com\/bridging-the-gap-empowering-local-authorities-with-the-digital-inclusion-toolkit\/","title":{"rendered":"Bridging the gap: Empowering local authorities with the Digital Inclusion toolkit"},"content":{"rendered":"

dxw has become an official supporter of the\u00a0Digital Inclusion Toolkit, an independent and comprehensive guide for local authorities to tackle digital inclusion in the UK.<\/p>\n

Our\u00a0mission\u00a0at dxw is to build services that fit seamlessly into users\u2019 lives, making public services usable and accessible to all \u2013 especially to those most in need. Yet, the digital divide is still with us, and as more and more aspects of modern life move entirely online, millions of people are in danger of missing out.<\/p>\n

Local authorities provide so many of the services we all rely on, and have a vital role to play in bridging the digital divide. The toolkit provides much needed resources to help them set up the right kind of support to tackle digital poverty.<\/p>\n

While it\u2019s true that the majority of people have access to the internet at home, that\u2019s not true of everyone.\u00a0Ofcom\u2019s most recent Online Nation report<\/a>\u00a0says 7% of people still lack internet access at home but the figure for over 65\u2019s is far higher at 18%.<\/p>\n

For the past twenty plus years, governments of all political persuasion have invested billions in providing digital public services.<\/p>\n

While digital public services are legally obliged to provide offline alternatives, these are of variable quality. And with acute and increasing pressure on public spending, the future for these assisted digital channels which are by their nature more expensive to deliver looks far from secure.<\/p>\n

Meanwhile, from banks to utilities to retail, the private sector has increasingly looked online to do business. Whether you want to manage your household bills or book train tickets, it is getting harder to do these things over the phone or in-person.<\/p>\n

Quite apart from access to the very services we all rely on to live our lives, there are the less tangible things that people will miss out on by virtue of lack of access. For example, banks close branches as more and more people bank online. Retailers like\u00a0Debenhams<\/a>\u00a0have disappeared from the high street and moved online.<\/p>\n

This is why digital inclusion matters and why dxw is proud to support the Digital Inclusion Toolkit. There\u2019s some more information about the toolkit below.<\/p>\n

 <\/p>\n

How was the toolkit developed?<\/h3>\n

100% Digital Leeds<\/a>\u00a0and\u00a0TechResort\u00a0recognised there was no independent and comprehensive source of digital inclusion advice for local councils.<\/p>\n

They decided to join forces and secured \u00a3318k of DLUHC funding<\/a>\u00a0in 3 funding rounds from August 2020. An agile multidisciplinary team was formed, led by Leeds City Council and TechResort. They created\u00a0digitalinclusionkit.org, a depository for guides, case studies and insights to support councils\u2019 digital inclusion work.<\/p>\n

 <\/p>\n

Who is the toolkit for?<\/h3>\n

Many councils recognise the need to tackle digital exclusion in their areas, even though this is not a statutory service. Some have officers and policy makers responsible for digital exclusion.\u00a0\u00a0Research found these officers are time poor, often juggling these responsibilities with other work. Many are new to the role. Posts are often temporary. This toolkit is designed to help them.<\/p>\n

 <\/p>\n

What does the toolkit do?<\/h3>\n

It provides a comprehensive \u201chow to\u201d guide for digital inclusion work in the public sector and up to date and actionable digital inclusion news. This ensures officers who are often new to post or working part time can quickly access the latest guidance, and avoid making wrong turns and reinventing the wheel.<\/p>\n

\n

Read More Digital Inclusion <\/i><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

dxw has become an official supporter of the\u00a0Digital Inclusion Toolkit, an independent and comprehensive guide for local authorities to tackle digital inclusion in the UK. Our\u00a0mission\u00a0at dxw is to build services that fit seamlessly into users\u2019 lives, making public services usable and accessible to all […]<\/p>\n","protected":false},"author":51,"featured_media":35294,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"class_list":["post-35290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","topic-digital-inclusion","topic-govtech","topic-tech-for-good"],"acf":[],"yoast_head":"\nBridging the gap: Empowering local authorities with the Digital Inclusion toolkit | Digital Leaders<\/title>\n<meta name=\"description\" content=\"Local authorities provide so many of the services we all rely on, and have a vital role to play in bridging the digital divide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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