{"id":36057,"date":"2025-06-12T16:54:12","date_gmt":"2025-06-12T15:54:12","guid":{"rendered":"https:\/\/digileaders.com\/?p=36057"},"modified":"2025-06-12T16:54:12","modified_gmt":"2025-06-12T15:54:12","slug":"is-agentic-ai-ready-for-the-enterprise-servicenow-thinks-so","status":"publish","type":"post","link":"https:\/\/digileaders.com\/is-agentic-ai-ready-for-the-enterprise-servicenow-thinks-so\/","title":{"rendered":"Is Agentic AI ready for the enterprise? ServiceNow thinks so"},"content":{"rendered":"

The exciting announcements of Day one of Knowledge25 had me captivated. Not because of the lights or the fanfare, but because right there in the keynote was something genuinely interesting: a glimpse of how enterprise AI might finally stop being a set of disconnected toys, and start behaving like a proper team.<\/p>\n

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ServiceNow\u2019s new Agent Fabric, in partnership with\u00a0NVIDIA<\/a>,\u00a0\u00a0has released a domain-specific Large Language Model (LLM),\u00a0\u2018Apriel Nemotron 15B\u2019\u00a0It\u2019s\u00a0not just your typical AI, but AI that works together. AI that reasons. AI that could finally deliver something meaningful beyond nice demos.<\/p>\n

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What is Agent Fabric, and why should we care?<\/h3>\n<\/div>\n
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For decades, we\u2019ve complained about silos in our organisations.\u00a0Departments not talking, systems failing to integrate, and inefficiencies that never seem to go away. Is it so ingrained into us humans that we’re hell bent on repeating corporate history through our AI agents? They are popping up in every enterprise application, with each vendor in a race to be the next big thing in technology.<\/p>\n<\/div>\n

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Virtual agents that don\u2019t talk to the scheduling bot. Human Resources\u00a0(HR) AIs that can\u2019t speak to the IT ones. Every tool is doing its own thing, solving one isolated problem, while the bigger picture stays hopelessly fragmented.<\/p>\n<\/div>\n

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You might have a chatbot logging tickets, a scheduler working in its own little world, or an LLM-powered assistant trawling through HR policies – but they\u2019re not collaborating. They\u2019re digital silos. What we\u2019ve built, ironically, is another disconnected stack – with so many more three letter acronyms (TLAs)\u00a0you’ll need an LLM to decipher them!<\/p>\n<\/div>\n

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Agent Fabric is ServiceNow\u2019s answer to these challenges. It\u2019s the integration layer that forces these agents out of their individual echo chambers. It gives them a shared language, context awareness, and the ability to coordinate across domains and platforms. Suddenly your agents are a team, not a crowd.<\/p>\n<\/div>\n

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This isn\u2019t just another integration framework –\u00a0it\u2019s a rethink of how we deploy, govern and scale AI in the enterprise.<\/p>\n

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Enterprise AI\u2019s new brain?<\/h3>\n<\/div>\n
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ServiceNow\u2019s partnership with NVIDIA to release Apriel Nemotron 15B\u00a0– a 15-billion parameter LLM for enterprise reasoning, means:<\/p>\n<\/div>\n